Last updated: October 21, 2026
Dr. Zikky’s Health Solutions is operated by OKZ Health and Medical Services, LLC (“we,” “us,” “our”). This policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase products, or contact us.
Depending on your interaction, we may collect name, contact and delivery details, transaction and order information, customer-service messages, account information, and technical data such as IP address, device information and site activity. Payment information is handled by payment providers; we do not intentionally retain complete card numbers.
Please do not submit sensitive medical information through ordinary website forms, email, reviews, or social media. If you voluntarily disclose information about an injury or health concern, we use it to respond to your request and address relevant customer-service or product-safety matters. We do not intentionally use the content of those communications to create advertising audiences or sell it. Our website may separately collect browsing and shopping activity through analytics or advertising tools; see Cookies and Advertising below.
We use information to process payments and orders, ship products, handle returns, respond to inquiries, provide customer service, maintain security, prevent fraud, comply with law, and—where legally permitted—send marketing communications.
We use your order details and contact information to provide order communications and respond to requests for itemized-receipt assistance. If you seek HSA/FSA reimbursement, you choose whether to submit that receipt to your plan administrator. We do not submit reimbursement claims on your behalf. The other disclosures in this policy continue to apply to how we handle order and contact information.
We disclose information as reasonably necessary to Shopify, payment providers, fulfillment and shipping vendors, technology and customer-support vendors, and professional advisers. Depending on your choices and our actual configuration, analytics and advertising providers may receive online activity information. We may disclose information when legally required or as part of a business transaction.
Our store runs on Shopify. Shopify may process personal information for merchant services and certain independent purposes. Please see Shopify’s consumer privacy information at https://www.shopify.com/legal/privacy/consumers.
Our website uses cookies and similar technologies necessary to operate the store and may use analytics or advertising technologies if enabled. We are verifying which third-party advertising pixels are active. We will update this notice and provide required consent and opt-out mechanisms before activating any tracking that requires them. You may manage browser cookie settings; some essential cookies are required for checkout.
Depending on applicable law, you may request access, correction, deletion, or a copy of personal information and may opt out of certain targeted advertising or data sales/sharing. Contact us using the information below. We will verify and respond to requests as required by law, including appeals where applicable.
We use reasonable administrative, technical, and organizational measures to safeguard information. No system is entirely secure. We retain information for periods reasonably necessary for orders, customer service, legal compliance, disputes, and security, and delete or de-identify it when appropriate.
This website is not directed to children under 13. We do not knowingly collect their personal information. Contact us if you believe a child has provided information.
We sell and ship only within the United States. Service providers may nevertheless process information outside the United States, subject to applicable legal requirements.
We may update this policy and provide notice when required. Contact: OKZ Health and Medical Services, LLC, Dr. Zikky’s Health Solutions, 900 S. Preston Rd, Suite 50 — MB 151, Prosper, TX 75078; support@drzikky.com; (214) 810-5644.
